Alorica Review: Can I Make Money Working From Home? - SurveysWonk

Alorica Review: Can I Make Money Working From Home?

Alorica is a company that is deeply rooted in the online community, and provides quality care and customer service. They pride themselves on offering “insanely great customer service” by relying on their employees and setting them up for success with tools and technologies needed to deliver such a unique customer service experience.  

In March of 2017, they were named a leader in Customer Management BPO Magic Quadrant report, and are the third largest provider of customer service in the world. They have more than 600,000,000 customer service interactions a year, most of which are with fortune 500 companies. They are located all around the world,

Who Do They Work With?

Alorica has their business in basically every industry you can think of. They are deeply connected in the communications, healthcare, finance, technology, and the public sector. Alorica does 79% of their 600+ million interactions with Fortune 500 companies. They also work with 400+ healthcare clients, 6 of the 10 largest banks in the world, and 4 of the 5 largest communications companies. They are located all around the world, and even have work at home opportunities; of which I will be talking about here.

Work From Home

What Does Alorica Do?

As I mentioned above, they are a customer service company which provides service to customers of different companies, as well as work with those companies to improve products and experiences. Since they are all over the world, they can corner the market of customer service by offering companies help within certain cities and area codes. With over 100 locations across the United States alone, when speaking with a Alorica Agent chances are they are close by, which is a nice change of pace compared to calling a customer service hotline that has been outsourced to a different country.

How Can I Work For Them?

As with many companies that deal with customer service, especially one that has such a high volume of customer interaction, they are constantly looking for people to work for them. However, being that this is a website and blog that deals with making money from home, I am going to look at how you can work at home with Alorica. However, Alorica is a little different than other work at home opportunities, such as a data entry job online. There are interview processes, background checks, and an extensive training program.

Work From Home With Alorica

How Is Working For Alorica?

Working for Alorica is an enjoyable experience, per reviewers that have worked for them through their online platform. The job requires no commute, no dress code, and very flexible hours. With that said, to get started, it does take some work. Training is only offered during specific times, and you must be online for these periods in order to be trained. However, although training is only during specific times, there are hundreds of online classrooms, so finding a spot for training is guaranteed.

Pay

Yes, you will be getting paid for your services rendered on the site. During training, which is Monday-Friday from 9am-3pm, for 3 weeks, you will be getting paid a base rate of $8.25/hr. After your training has commenced, you will be bumped up to $9.00/hr. for call taking. This number is quite flexible because one can easily earn up to $10/hr. for taking calls, logging information, and speaking with companies. Alorica offers work schedules that range in pay based on per-minute rate, worktime rate, per-call, or a guaranteed hourly rate. It all depends on how much you plan on working, the times in which you work, and how many calls you receive each time you work. You will deal with this after you are hired, and start to pick your job duties. 

What Equipment Do I Need?

In order to be a work-at-home agent, you will need to fill a few equipment requirements. These are:

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    Computer: PC (no Macs)
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    The latest version of Windows Operating System
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    Minimum Ram of 1GB or higher
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    A basic land line (no voicemail/call waiting) Cell phones are prohibited.
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    Strong internet connection: DSL, cable, or fiber optic (4G wireless not allowed

These are all pretty basic, and most PC’s already have a RAM of more than 1GB. The only thing that you may have to go out and buy is a basic phone, but that is very inexpensive and can be purchased at a Walmart for less than $20.

Benefits

There are some great perks for working for Alorica. For one, they are a monster company that takes very good care of their employees, wince they are the backbone of the company. With that said, employees can opt for medical and dental insurance through Alorica, depending on how many hours/week they work.

Are They Legit?

Absolutely. Alorica is a well-established customer service company that continues to exceed expectations in the customer service industry. They are constantly bringing in new employees and clients, and strengthening the relationships between consumers and companies. Their page has a running tally of the amount of customer service connections they have, and with a month left in 2017, are way past the 600 million mark. They continue to increase their customer interaction number each year. How do they accomplish this? Well, they are always hiring new employees, both for physical jobs as well as work from home jobs. 

Bottom Line:

If you are looking to work from home, and are interested in customer service and talking on the phone, Alorica is the right fit for you. After your training period, you will be a expert in whatever form of customer service you are going into, and have the know-how to successfully answer questions, and assist your clients. In addition, once you have completed training, you will be able to choose your hours and days. The flexibility of Alorica is unrivaled when it comes to working from home.

Alorica Logo

Now, let’s talk about money. There is some money to be made here. However, you will have to play a much more active role in making it. Instead of just answering a few questions a day on a survey site, or clicking on links for a pay-per-click site, you will actually have to do work. To see Alorica pay off, you will probably have to work more than 10 hours a day, making it seem more like a real job than a passive form of income. If you are looking for more passive ways to earn money online, look no further. Our Top 20 Paid Survey Sites are guaranteed to earn you money online. Check them out and read the reviews if you’re still hesitant to sign up for a site. Hope you enjoyed this review, and it has helped you make up your mind. 

Ben Nieds

Florida State Alumnus with a degree in English and Communications. Born and raised in Chicago as a Die Hard White Sox Fan. Here to educate people on tips and tricks to maximize earnings online, and to build up and maintain secondary/passive streams of income.

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